Was your baggage missing upon your arrival at the airport?
We deeply regret when this happens and take all necessary steps to get your baggage back to you as soon as possible.
If your baggage appears to be lost, please keep all your flight documents, especially your boarding pass and the baggage claim tag.
You can declare missing baggage by completing the form provided below, within 24 hours of your arrival. To do this, please provide your baggage receipt number.