Delayed Baggage

Was your baggage missing upon your arrival at the airport?

We deeply regret when this happens and take all necessary steps to get your baggage back to you as soon as possible.

If your baggage appears to be lost, please keep all your flight documents, especially your boarding pass and the baggage claim tag.

You can declare missing baggage by completing the form provided below, within 24 hours of your arrival. To do this, please provide your baggage receipt number.

If you have any questions about the current status of your suitcase or have received a message that your suitcase has arrived in Hamburg and is ready for pickup, you are welcome to pick it up in person at the Terminal Tango between 8 a.m. and 8 p.m. the following day. 

If you have not received a message, please check Baggage tracing at Hamburg Airport whether your suitcase is ready for pickup.

We ask you to fill in the fields marked with a * - Thanks a lot!
Bitte wenden Sie sich an Ihre Airline, diese wird Ihnen behilflich sein.
We ask you to fill in the fields marked with a * - Thanks a lot!